About the Book Fulfillment Specialist Position with Otterpine
We’re searching for a book fulfillment specialist to join our team. This is a part-time position that has the potential to lead to a full-time position.
You’re a kind and empathetic person, curious by nature, thrive when working both independently and as part of a team. You are very organized, enjoy being on your feet, like doing detail oriented work, a self-starter, meticulous, reliable, proactive, ask questions, and are a great communicator. You’re the kind of person that sees that something needs to be done and does it. You know how to troubleshoot and solve problems. You thrive on constructive feedback and love to learn and improve. You have a passion for books and a love of gift wrapping & super neat packaging.
This is an in-person, part-time position with Otterpine, based at our warehouse in Woodfin/Weaverville. Shifts will be scheduled within the hours of 9:30 AM to 4:30 PM, Monday through Friday—you may not be expected to work the full window each day but shifts are a minimum of 4 hours.
Book Fulfillment Specialist Requirements
- Attention to Detail: Ensure accurate packing, labeling, and shipping of book orders.
- Organizational Skills: Manage inventory and maintain a well-organized warehouse environment. Be able to organize and come up with processes to manage peak periods of 500+ orders per day
- Physical Stamina: Ability to lift and move packages, boxes, and books as needed. You must be able to lift cartons of books that are up to 45lb.
- Time Management: Efficiently process orders to meet shipping deadlines.
- Computer Skills: Use software for tracking inventory and processing shipments, no how to communicate effectively in Slack, know your way around spreadsheets
- Team Player: Collaborate with the remainder of the team to ensure smooth operations.
- Great Customer Service Skills: Communicate effectively and empathetically with customers about order mistakes, shipping delays, and more
- Reliable transportation to downtown Asheville office, to Asheville based warehouse, and for running occasional errands.
- BONUS: Fork-lift certified
- BONUS: Experience with preparing and sending freight shipments
- BONUS: Experience with fulfillment software like ShipStation
- BONUS: Experience with setting up an managing an extensive inventory system
- BONUS: Extensive experience with e-commerce platforms like Shopify and Squarespace
Pay, Schedule, and Benefits
Position Type: Part-Time (10 to 25 hours a week)
Pay Rate: Starting at $23.15/hour (Asheville Living Wage). Compensation is commensurate with experience.
Additional Details:
- Initial Trial Period: 3-month contract
- Paid Time Off (PTO): Eligible after 6 months of employment
- Retirement Benefits: Eligible for a company-sponsored 401(k) with matching after 12 months
- Future Opportunities: Potential to transition into a full-time role with a comprehensive benefits package, including healthcare coverage and bookstore stipends
Learn More about Otterpine
Visit: otterpine.com
Email: hi@otterpine.com
Referral Bonus
If you refer someone to this position and we employ them for at least 6 months, we’ll give you a $150 gift card to Malaprop’s or an independent bookstore in your local area.
